How to Add Your List to the GOBI Power Dialer

After creating the GOBI Power Dialer Workflow, the next step is adding your list to the power dialer; follow the steps below to complete this.

Go back to your dashboard and select “Contacts.” 

Note: There are two methods for importing the list to the power dialer.

Method 1

Add existing contacts to a power dialer:

1. Check the boxes next to the contacts you want to import.
2. Select the “Add Campaign” or “Workflow” button.
3. From the drop-down menu, select the workflow you just created.
4. Contacts with that tag will now appear in your power dialer.

Pro-Tip: Agencies can use multiple filters to narrow down the contacts they want to import to a campaign or workflow.

Method 2

Add new contacts to your power dialer:

1. Select the import icon.
2. Upload the CSV file from your desktop.
3. Make sure the fields are mapped correctly. There will also be a field that asks for adding tags to the list; here, you need to add the tag corresponding to your workflow.
4. Confirm the details and save.

Both steps have now been completed, and the power dialer has now been created.

Note: Sometimes, a queue may not populate instantly - we recommend giving it a few hours to populate before troubleshooting.